Comment Conditions

The comments section on PhoneLookup.com.au is designed to facilitate the sharing of user experiences with various phone numbers. This includes identifying both annoying calls (such as telemarketing and surveys) and useful ones (like couriers and authorities). It is not intended for commenting on phone numbers of private individuals.

Eligibility to Comment

Users aged 18 and over are welcome to comment, provided they adhere to our Comment Guidelines.

Comment Moderation

Every comment is screened against these conditions before it appears on the site, usually within the hour. Comments that breach the conditions are held or removed. This screening checks policy compliance only: it is not verification of a comment's claims, and publication is not an endorsement. Comments remain the unverified opinions and experiences of the users who post them.

Comments are also reviewed after publication through:

• Automated Detection: Ongoing automated checks against these guidelines.
• User Reports: Every comment carries a report link, and reported comments are reviewed promptly.

Comment Guidelines

Comments reflect the views of the individual users and not of PhoneLookup.com.au. However, we strive to maintain a respectful and relevant discussion platform.

We do not tolerate comments that incite hatred against individuals or groups based on nationality, race, or religion. Vulgar, obscene, or offensive posts will be removed.

The following are prohibited in comments:

• Incitement to hatred against individuals or groups based on ethnicity, race, nationality, or religion.
• Use of profane, obscene, or offensive language.
• Homophobic, transphobic, sexist, or offensive remarks.
• Promotion of illegal activities.
• Spam or duplicate content.
• Posting links to suspicious or irrelevant websites.
• Copyright or trademark violations.
• Propagandistic or political content.
• Spreading hoaxes.
• Comments in foreign languages.
• Posting any person's name, home or work address, email address, workplace, or other identifying or contact details, whether paired with a phone number or not. Reporting a caller's claimed identity (for example "said his name was John from an energy company") is acceptable; identifying a private individual is not.
• Accusations directed at a named or identifiable individual.
• Encouraging others to call, message, or otherwise contact any person or number, or any other conduct that could amount to harassment.

Your Legal Responsibility

You are legally responsible for the comments you post. Publishing false statements about an identifiable person or business may expose you to liability under Australian defamation law, and publishing personal details in a menacing or harassing way may be a criminal offence under Commonwealth law. Comments that are the subject of a complaint may be hidden while we review them and will be removed where a complaint is substantiated.

Complaints and Removal

If a comment concerns you, is false, or identifies you, use our Report / Request Removal form. We review every complaint and take action within 7 days at most.

Consequences of Violations

Violations of these guidelines may result in users being barred from commenting or accessing the site.

Policy Updates

These conditions are regularly updated. Last updated on 07/07/26. PhoneLookup.com.au reserves the right to modify these conditions at any time without prior notice.