1300, 1800 & 13 Numbers: Australian Business Numbers
Numbers starting with 1300, 1800 or 13 are Australian inbound business numbers. They are used by companies, banks, telcos, charities and government services across the country, and they are not tied to any location.
What the 1300/1800 range covers
- ✓ 1800 xxx xxx: toll-free numbers, free to call from any Australian phone
- ✓ 1300 xxx xxx: shared-cost numbers, usually a local call rate from landlines
- ✓ 13 xx xx: short shared-cost numbers used by large organisations
Number format
1300 xxx xxx, 1800 xxx xxx, or 13 xx xx
Legitimate organisations use these ranges for customer service lines, which is exactly why scammers impersonate them. A common pattern: you receive a call or voicemail claiming to be your bank, Telstra, the ATO or a delivery company, with a 1300 or 1800 number to "call back and verify your account".
Before calling back any 1300 or 1800 number left in a voicemail or text, search it here, and compare it with the official number listed on the organisation’s real website. If a 13-prefixed number calls you outbound repeatedly and pressures you to act urgently, treat it as suspicious: most genuine inbound business lines rarely make outbound calls.
FAQs
Are 1800 numbers free to call in Australia?
Yes. Calls to 1800 numbers are free from both landlines and mobiles within Australia. 1300 and 13 numbers are shared-cost, usually charged at a local call rate from landlines, and counted in standard call allowances on most mobile plans.
Why is a 1300 number calling me?
Businesses sometimes display their inbound 1300 number when making outbound calls, but scammers also spoof 1300 and 1800 numbers to look like banks and government services. Search the exact number here and verify it against the organisation’s official website before calling back.
Can I look up who owns a 1300 or 1800 number?
Phone Lookup shows community reports, spam ratings and search volume for any 1300, 1800 or 13 number, which usually reveals quickly whether the number is a genuine business line or a reported scam.
Recently searched 1300/1800 numbers
Numbers in this range that other Australians have checked recently: